Exhibit in Style

Exhibit in Style

Enjoy the freedom to get creative while showcasing your products or services at the Chattanooga Convention Center. Ample exhibitor space, a complete menu of in-house services– including electricity, utilities, and communication services– and a highly-experienced on-location service team all work together to ensure your showcase is productive and successful.

Online Ordering on Your Timeline

Quickly and easily order electrical, utility, phone, and internet services for your event online with secure online payment 24/7. To qualify for our discounted advance rate, please submit your Service Order AND payment 14 days prior to the first move-in date of your event. All orders placed within 13 days of the event will be billed at our standard rate. For more helpful tips, check out our exhibitor resources.

Audio / Visual Policy

M&M Productions USA serves as the exclusive rigging provider for all events held at our facility, and their team is ready to assist planners with all rigging requirements.

Electrical & Utility Services

The Chattanooga Convention Center is the exclusive contractor for electrical and utility services for all on-site events. All electrical, compressed air, and water must be ordered directly through the Convention Center. Click on the links below to learn more about the terms & conditions of our electrical and utility services. Use our easy online ordering form.

Communication Services

We offer top of the line connectivity for all your communication needs before and during your event, and we’re known for our high-speed internet. It is Gig City after all.

High Speed Internet

The Chattanooga Convention Center is equipped with high speed wireless internet. The facility has connectivity throughout the building at no charge to exhibitors. There is no password needed to surf the web or check your emails. If you have a greater service need and require an individual hardwire line, it will need to be ordered prior to your event. Hardwire Services are recommended for digital phones, credit card machines, interactive kiosks, streaming video presentations, interactive laptop learning stations or online registration forms.

Telephone & Credit Card Information

The Convention Center offers digital connections that can be used for fax, voice, and credit card machines. Vendors are responsible for supplying their own equipment that is compatible with a standard Ethernet cable. It is recommended that exhibitors contact their merchant service provider prior to your event to verify if your machine is capable of digital transactions.

Materials Handling

If your show has a contracted decorating company, freight will be handled directly through the decorator. If there is NOT a decorator for your show, our helpful staff can help handle your inbound/outbound freight.
FREIGHT SUPPORT
The Convention Center provides four options for your shipment/freight: 

1. Combined Services– Includes receiving incoming freight, booth transport, and outgoing services. This is the most common, preferred type of service.

2. Inbound Only–
Includes unloading of freight and storage prior to show.  

3. Booth Transfer–
Includes moving freight from storage to booth and from booth to loading dock. 

4. Outbound Only–
Includes storage of freight and loading onto carrier. All drayage rates are based on CWT (weight per 100 lbs, in the US) multiplied by an established rate. Please note, there is a 200 lb minimum weight per order. Please review the Drayage & Freight form for any additional information.

Balloon Policy

The Chattanooga Convention Center requires all exhibitors to obtain written permission to bring helium balloons or inflatables into the space. Exhibitors must submit a Balloon Waiver Form along with credit card information for payment.

Food & Beverage Policy

Exhibitors who plan to give away samples or sell any food or beverage items must obtain written approval from the Chattanooga Convention Center in advance. Please review the Food & Beverage Policy for all terms and conditions related to sampling food and beverage products and/or giveaway items. Your request will be reviewed and you should receive a response within 48 hours of your inquiry.

Show Decorators

We appreciate that each tradeshow is unique. Event promoters often hire show decorators who provide booth curtains, tables, chairs, carpet, plants, signs, etc. You will need to coordinate directly with the show decorator for decorating supplies and in some cases freight and drayage for your specific event.

Exhibitor Hall Rules & Regulations

It’s important to us that all events go smoothly and according to plan. As such, we have developed a set of rules for exhibitors designed to help ensure the safety and success of each event we host. Please take time to review those rules, and contact our team with any questions or concerns prior to your event.

Exhibitor Parking

We believe parking should be a stress free part of your event experience, so we work to keep it simple and convenient for all our exhibitors. We’ve set up easy venue entry by way of an eight-bay loading dock complete with drive-in access ramps, spacious entryways, and wide-open halls, all securely located inside a gated lot. It’s important to us that all events go smoothly and according to plan. As such, we have developed a set of rules for exhibitors designed to help ensure the safety and success of each event we host. Please take time to review those rules, and contact our team with any questions or concerns prior to your event.

Craft the Perfect Event

Is it time to start planning your next event? Let our helpful staff guide you as you nail down all the details to make it successful and memorable.